Services
One agreement. The stack your business actually runs on.
Fully managed or co-managed. Security is part of the plan, not a separate pitch.
01
Managed IT
The help desk, the maintenance, and someone who already knows your environment when something breaks.
- Remote help desk for users and line-of-business apps
- Patch management for Microsoft and third-party software
- 24/7 monitoring of servers, workstations, and network gear
- On-site visits in Chicagoland when the building is the problem
- Vendor coordination so you are not stuck between providers
02
Cybersecurity
Layered protection against ransomware, phishing, and business email compromise. Built into every managed agreement.
- Endpoint protection and monitoring
- Email security and phishing defense
- Firewall management and secure remote access
- Multi-factor authentication rollout for Microsoft 365
- Security awareness for the people who click
03
Microsoft 365 and cloud
Email, files, and Teams only work if identity and sharing are set up correctly. We administer the tenant, not just resell the licenses.
- Microsoft 365 licensing and user lifecycle
- Exchange, Teams, SharePoint, and OneDrive
- Conditional access and admin-role control
- Migrations from older mail and file servers
04
Backup and recovery
A backup you have never restored is a guess. We back up the machines and the Microsoft 365 data, and we test the restore.
- Servers, workstations, and Microsoft 365
- Off-site copies so one site failure is not the end of the data
- Documented recovery steps
- Restore tests on a schedule, not after an incident
05
Networks
Wi-Fi, firewalls, switches, and the circuits between locations. Designed so the next technician can read the rack.
- Firewalls, VLANs, and guest networks kept off the office LAN
- Switching and Wi-Fi that covers the rooms people use
- Site-to-site connections and failover internet
- A named contact when a circuit drops
06
Business phones
Desk phones, softphones, and call routing. Voice rides the network, so the same team should own both.
- VoIP systems, auto attendants, and ring groups
- Desk phones and mobile apps
- Number moves with a cutover plan
- Call-quality issues treated as a network problem
07
Websites
The public site, hosted and maintained by the same company that runs the rest of the technology.
- New sites and rebuilds
- Hosting, domains, and certificates
- Forms and content updates after launch
08
Co-managed IT
For companies that already have an IT person. We add monitoring, security tools, and engineering depth without replacing the person who knows the business.
- After-hours and overflow help desk
- Security tooling and Microsoft 365 administration
- Projects: moves, refreshes, and cloud migrations